Your feedback is very important!
Underwood-Memorial Hospital is accredited by The Joint Commission, reflecting our commitment to providing patients, their families and visitors with the best level of service possible.
It is important to us — and to you, our patient — that we meet or exceed your expectations when it comes to your care, comfort and satisfaction.
Therefore, to help us in our efforts in evaluating patient satisfaction, we use the services of Press Ganey, one of the nation’s most respected quality measurement organizations.
Soon after your discharge from Underwood-Memorial you may receive a brief survey by mail, asking you to evaluate how we met your needs while you were a patient here. If you receive this survey, we hope that you will complete and return it as quickly as possible. Your feedback and comments are very important to us.
Each one of our health care professionals works hard to earn the trust and high regard of the patients and families we serve. We all wish to ensure your comfort, safety and satisfaction and want you to feel positive about your hospital experience.
We welcome and look forward to your input!